HBM 205 Details

3 Credit Hours

Course Description:

Customer experience will give students hands-on real-world experiences managers face in the hospitality industry daily. This course will teach students the foundations of customer service, customer satisfaction, and service failure recovery through case studies and interactive situations.

Discipline: Business


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Spring 2025
Summer 2025
Fall 2025

Sections Offered in Fall 2025:

HBM 205 01: Customer Experience Maloney, Ryan mail     Open: 19 / Reg: 1 / Max: 20
Discipline: Business
done Open
schedule 8 Week Course
Instructional Method Building / Room Days Meeting Dates Meeting Times
Lecture ACAD / 411 --T-R-- 10/13/2025 - 12/07/2025 1:00 PM - 2:15 PM

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